Operations Manager | Full-Time | Iowa Events Center

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewThe Operations Manager assumes management responsibility for all services and activities involved in the operations of all arena and convention spaces; providing direct supervision of all full time and part time hourly employees in the Operations Department, specifically in the areas of housekeeping, room sets, show care and conversions at the Iowa Events Center. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until April 17, 2026. ResponsibilitiesManagement in areas of planning, directing, coordinating and review of work plans for facility operationsReview, interpret and communicate with other management staff on complex event documents to forecast staffing and equipment needs for all arena and convention events Responsible for the coordination and communication of a complex department schedule to ensure proper facility coverage, monitoring labor costsOversee, direct, monitor changeover and housekeeping crews, providing team supportMaintain a healthy & safe work environment in accordance with company, local, state, federal and OSHA regulations / lawsReport unsafe working conditions, injuries, employee concerns, or escalated situations to managementRepresent the company with temporary agencies, contractors, and vendors in a professional mannerCommunicate with temporary agencies on staffing; schedule and monitor on-site laborInterview applicants for part time Building Attendant, independently make hiring decisions and onboard Coach, evaluate, mentor employees to correct deficiencies; present / discuss discipline procedures timely Partner with Operations management and Human Resources as needed. responsibilities. Provide recommendations / improvementsCoordinate / collaborate on events with Event Managers, Food Services, A/V, I. T. requirementsForklift certification or ability to acquire within 90 days of employmentPossess superior interpersonal, communication, and leadership skills Ability to communicate clearly, concisely, professionally in-person and in-writingSelf-motivated, ability to work independently and with a teamExcellent organizational skillsPossession of a valid Driver’s License preferredAbility to work an event-driven schedule including shifts of 8 hours or more; on varying days, nights, weekends and holidays