Box Office & Event Operations Coordinator

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Life is Better at the Ballpark!We're glad you're interested in working for the Salt Lake Bees!Why work for The Bees?It's fun! We love baseball; the sports industry is our passion. It's rewarding! experience, which makes our jobs even more enjoyable. It's exciting! We support a new sports and entertainment district, with The Ballpark at America First Square as its anchor. Great perks! duties such as ticket selling, order fulfillment, returns and refunds. Assist in building events, plans, offers, ticket types, price codes, etcMonitor and respond to our guests feedback through our NPS/Survey platformAssist with events at the Ballpark and America First SquareProvide outstanding customer serviceParticipate in on-going trainingSupport the building of a diverse culture that enriches the lives of our employees, customers, partners and communitiesEmbrace a culture of inclusion where guests and team members feel welcomed, valued and heard. Enrich lives by creating winning experiences and timeless memoriesOperate with an emphasis on safety for employees, teams, and guestsBe a student. Be a teacher. Be a leader. Other duties as assignedWhat are the requirements of the Job? experience preferred but not requiredAbility to work the majority of home games (75) and work irregular hours (evenings, weekends, holidays)Ability to empathize with, and respond effectively to, guests’ needsAbility to pay close attention to details Ability to solve problems with an emphasis on guest satisfaction and retentionProficiency using Google Workspace preferred. Strong organizational and communication skills; able to manage multiple prospects and priorities. Self-starter with a professional demeanor for external representation. Familiarity with the sports + entertainment industryAbility to handle guest service issues including refunds and exchangesAbility to calm dissatisfied guests through empathetic dialogMust be able to perform repetitive motionsMust use hands to handle, grasp or reach with hands and armsThis person must be able to communicate and express themselves both written and verballyThis person must be able to observe, inspect, estimate and assessThis person must be able to sit or stand for long periods of timeThis person must be able to lift 25 lbs. What is the wage?The wage is $20.00/hour. Is this part-time or full-time?This is a seasonal (March-September) full-time position. Must be able to start first week of March 2026 for training.