Stockroom and Retail Operations Manager

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. TPC Sawgrass, located in Ponte Vedra Beach, Florida, is the birthplace of the TPC Network and the backdrop to PGA TOUR headquarters. experience on either of our two PGA TOUR championship courses, including the famous Stadium Course, home to THE PLAYERS Championship. If you are looking to improve your game, our PGA TOUR’s Performance Center offers lessons from the top PGA instructors in the industry as well as club fitting and fitness. Tee up your career as a part of our team with the TPC Network!Responsible for managing the accounting procedures, invoicing workflows, and protection of all Golf Shop merchandise inventory and supplies, with daily oversight of stock room operations. This individual works closely with the Merchandise Manager and other team members to ensure inventory is accurately received, checked in, reconciled, ticketed, and prepared for the sales floor. Strong attention to detail and accounting accuracy is essential. QUALIFICATIONSBachelor’s degree or equivalent experience4 years related experience in merchandise, inventory control, accounting, or receivingThorough knowledge of general business practices, retail sales, inventory procedures, and basic accounting principles, typically gained from at least four years of related experiencePrevious experience with merchandise receiving, invoice coding, and vendor communication requiredRESPONSIBILITIES/DUTIESOversee all accounting and receiving procedures related to purchase orders, packing slips, shipping documents, and invoices for golf-related merchandiseAccurately receive, verify, and reconcile all incoming merchandise against purchase orders; ensure discrepancies are documented and resolved promptlyCode, track, and file all invoices and purchase orders; route invoices to the Head Golf Professional and accounting department following established protocolsMonitor and maintain invoice accuracy by verifying prices, quantities, freight charges, and discount structuresManage shrinkage prevention programs and ensure proper training of all stockroom staff in inventory control and audit proceduresEnsure staff follow proper receiving, invoicing, and inventory-checking procedures in accordance with established policiesMaintain comprehensive records for RTVs (returns to vendors) and secure necessary RA numbers, credits, and proper documentationAccurately label, categorize, and organize all merchandise stored in the stockroom, including temporary, permanent, and basic-fill inventoryConduct regular inventory audits in coordination with the Merchandise Manager; verify par levels and maintain accurate perpetual inventory recordsOversee and maintain stockroom and golf shop inventories, including physical counts, variance research, and reconciliationAssign and supervise team members responsible for researching inventory discrepancies and resolving stock variancesOversee all staff and member special orders, ensuring accurate check-in, invoicing, billing, and communication with all relevant partiesInput, update, and reconcile purchase orders within the Buying Plan; distribute daily or monthly change reports and coordinate updates with the PGA TOUR’s Merchandising DepartmentSupport merchandise accounting and inventory needs for PGA TOUR-related events, group outings, or seasonal eventsRun regular accounting and inventory reports to confirm accuracy and proper product levelsMaintain a professional, organized, and efficient stockroom environmentPerform special projects or other duties as assignedPHYSICAL DEMANDS AND WORKING ENVIRONMENTThis job operates in a professional office environment and routinely uses standard office equipment. responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. TRAVEL• Travel is not expected for this position. WORK SCHEDULE EXPECTATIONS• This position requires shifts as necessary based on business levels. SUPERVISORY RESPONSIBILITY• This position manages employees and is responsible for the performance management and hiring of the employees within the department.