Guest Services Representative at KCI (Part-Time)

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Our Purpose:We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. about the facility, assist with program registration and keep up with knowledge of programs offered in the facility Be the frontline in keeping the facility clean and safe, with regular cleaning and tidying duties Report unsafe and/or potentially hazardous ice/facility conditions Participate in required training and staff meetings Professionally and accurately execute facility policies and procedures If you know how to skate, candidate might also perform the Skate Monitor role as described in Skate Monitor role Weekend shifts (Fridays, Saturdays, and Sundays) are required Required Experience & Qualifications: Customer service experience Sales transaction management Strong verbal communication skills, with the ability to present and communicate with customers A high degree of personal integrity and consistently put the interests of the organization first Excellent communicator Passion for hospitality and customer service Able to work under pressure in a fast-paced environment Preferred Experience & Qualifications: Recreation facility or other customer service front desk experience Experience with youth sports Understanding of event and on-ice programming Work experience at an ice facility or other related sports complex Experience with sports scheduling software (preferably DAYSMART) Current Food Handler’s Permit Working Conditions: Must be able to work a flexible schedule. Benefits & Perks: Company-paid Orca card Corporate office located at the Kraken Community Iceplex in Northgate; within walking distance of the Northgate Light Rail Station and Northgate Transit Center; free parking Discounts throughout Kraken Community Iceplex including Team Store, 32 Bar & Grill and Starbucks Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. ExperiencePreferred2Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.