Assistant General Manager | Full-Time | Hilliard Center

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewThe Assistant General Manager is responsible for the efficient, professional, and profitable operation of the Hilliard Convention Center, with a primary focus on convention sales and operations. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until November 27, 2026. ResponsibilitiesAssists the GM in the efficient, professional, and financially successful management of the Hilliard Convention Center, with a strong focus on driving convention sales and executing high-quality event operations. Actively identifies and pursues new revenue opportunities, independently targeting local business while collaborating with Visit Corpus Christi to secure citywide conventions and events. Aggressively promotes the use of the facility to maximize its utilization and negotiates lease agreements as determined necessary and in the best interests of the Hilliard Convention Center. Evaluates existing policies and procedures and recommends improvements that will better reflect the needs of the facility and/or improve the efficiency and safety of operationsHelps conduct weekly production meetings. Assists in developing and administering a detailed operating budget and forecast of additional funds needed for staffing, equipment, materials, and supplies. Manages the monitoring of and approves expenditures and instructs and implements adjustments as necessary. Responsible for recruiting, training, supervising, and evaluating convention sales staff. Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all sales programs and activities. Establishes and maintains effective working relationships with civic organizations, city personnel, Visit Corpus Christi, and lessees. Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements. Conduct tours of the facility for potential licensees; answer questions and provide information regarding facility capabilities. Oversees the development of standard operating procedures for all convention sales and operations. Oversees the preparation of required and necessary reports/records for the city and/or corporate. Meets regularly with the Director of Marketing to discuss publicity, event promotion, and Group Experiences issues and needs. Meets regularly with Convention Sales staff to discuss sales leads, trends, and business opportunities. Travel to regional areas throughout the year in search of new business. Other duties as assigned by the General Manager and SVP of convention centers. Perform other duties and responsibilities as assigned. Qualifications5-7 years of increasingly responsible sales experience in an arena, convention center, sports franchise, hotel, or other similar public assembly or hospitality facility, including management or director-level responsibility. Bachelor’s degree or better from an accredited college or university with major coursework in Marketing, Business Administration, or a related field. Ability to work event nights, weekends, and holidays as required. Has a strong track record of building relationships and generating new business. Excellent organizational skills, leadership skills, and customer service skills. Must be able to motivate and coach teams. Strong PC and data processing skills; working knowledge of MS Word and Excel, as well as database management software.