Ice Rink Supervisor |Part-Time| Angel Of The Winds Arena

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewReporting to the Rink and Programs Manager, the Ice Rink Supervisor will assist in the day-to-day management of the Ice Rink Department, serving as the primary on-site supervisor for Ice Rink Attendants, providing oversight of staff, customer service, ice activities, and programming at the Community Ice Rink (“CIR”) and Angel Of The Winds Arena (“Main Rink”). Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until July 24th, 2026. ResponsibilitiesProvide daily supervision of Ice Rink Attendants and shift oversight, including role assignments (ice host, front desk, birthday host, etc. experience. Ensure positive, professional representation of the facility at all times. Assist with training, motivating, and evaluating Ice Rink staff. Respond to customer service issues, escalated guest concerns, and on-ice incidents (including injuries and safety concerns); ensure incidents are documented and reported appropriately. Enforce rink rules, policies, and safety standards during public skate sessions, drop-ins, and special events. Oversee daily cash handling procedures and ensure adherence to established financial controls. Support ice usage for all user groups and rink programs during scheduled activities, ensuring smooth execution of programs and events. Work collaboratively with hockey and skating associations during tournaments and special events to ensure successful operations. Maintain accurate records related to daily operations, incidents, staffing, and programs. Complete administrative tasks including reports, emails, and internal communications. Ensure cleanliness, organization, and safety of the facility; oversee and assist with janitorial duties as needed. duties as needed to support operations, provide coverage, or respond to staffing shortages. Perform other duties as assigned. QualificationsKnowledge of Ice Rink Programs (LTS, Youth and Adult Hockey, Figure Skating) is preferred but not required. experience required. Cash register and cash handling experience a plus. Possess knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have the ability to take directions; and be able to work in small and large groups to complete required tasks within time constraints and in a safe manner. Able to deal knowledgeably, pleasantly, and professionally with the public. Must be punctual and organized. Must be able to follow procedures. Ability to work without supervision. Able to lift and carry heavy equipment and supplies on a regular basis. Willing to work a flexible schedule, work extra hours as needed, and have weekend availability. Must work in varying weather conditions.