Ticket Sales & Service Intern (Fall 2026)

Internship:The Wilkes-Barre/Scranton Penguins, American Hockey League affiliate of the Pittsburgh Penguins, are seeking interns for the 2026 Fall Sales Program. Duties:Learn all aspects of the ticket sales process Manage set game night operations, including pregame experiences, intermission performances, fan assistance booth, in-game giveaways, post-game events/breakdown, etc. Assist in selling & servicing of full membership menu, group tickets, & hospitality outingsCold-call past purchases, local businesses, organizations and identify potential prospectsUpdate client information in Ticketmaster Archtics and/or CRM platform as neededAssist in the planning, development & execution of both prospecting and season ticket holder eventsResearch, analyze & develop new benefits, incentives, events & experiences for season members & group leadersAdditional duties as required both via Ticketing & Game Night Operations Requirements: Available to work a variable schedule, including nights, weekends, and home games as scheduled based on workload Display strong communication and interpersonal skills, be self-directed and able to follow both written and oral instructions. Strong ability to work in a collaborative, team environment and function in a fast-paced environment. Familiarity with customer service, cold-calling, & sales is a plus Neat and professional appearance. Must receive school credit. Must have own transportation to assigned events. Working knowledge of Microsoft ExcelAbility to lift items up to 30 poundsPlease submit a resume detailing your qualifications via TeamworkOnline. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.