Guest Services Event Staff | Part-Time | Findlay Toyota Center

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewAs a member of the Guest Services Event Staff, you will be an essential part of the guest experience and help build memories that last a lifetime. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until December 11, 2026. ResponsibilitiesPrepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor. When gates open, welcome our fans with a great smile and helpful attitude. Scan event tickets, ensuring that the proper ticket is being used to gain entry. Assist fans in locating their ticketed seats. Being alert and proactive to potential hazards and reporting incidents when they occur. Monitor your assigned area for issues and opportunities to make lasting memories for our fans. Respond to all guest concerns/complaints promptly and in a professional manner. Assist guests in ADA-accessible seating sections. Uphold all building policies and procedures to ensure a safe environment for all guests. Manage the foot traffic flow of large crowds. Be knowledgeable about the arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency. QualificationsExperience in a hospitality or entertainment environment is preferred. Must love working with and helping people. Ability to stand for extended periods of time during events. You must be able to maintain a positive attitude while handling difficult situations. Flexible schedule, which includes evenings, weekends, and holidays. Fluency in Spanish is preferred but not required. Ability to lift or carry heavy objects and able to push guests in wheelchairs as needed.