Ticket Operations Manager

2019 & 2022 Midwest League Champions. Responsibilities include but are not limited to: Hire, supervise and train part-time and game day personnel and operationsBecome well versed in our Ticketing System – ProVenueSet up annual schedule and seating diagram within ProVenueCollaborate closely with staff to fulfill individual tickets, group tickets, sponsorship tickets and special event ticket ordersPreparing detailed deposit, game day, weekly sales, and accounting reports as necessary Provide reconciliation of funds collected/tickets sold with Finance Department recordsGenerate and maintain yearly budget within ticket operations department Facilitating season and mini plan sales by carefully planning seat locationsParticipate in creating and marketing ticket & group plans Provide superior customer service to clients including existing ticket holders, new prospects, and single game customersMaintain records and report on commissions earned by sales staffAttend and contribute to department and company staff meetingsManage small book of business of ticket account Compensation and Benefits This is a full-time position that includes a complete health, dental, and vision benefits package, as well as the ability to participate in company 401k program and paid vacation time. This position has a starting base salary and a commission / bonus structure. Expected compensation range $50,000 - $70,000+. Skills: Display personal responsibility to complete tasks and duties in a timely manner and with confidentialityDisplay people skills to work well with others by responding appropriately to supervisors, co-workers, and stadium guests/patronsPossess the ability to coordinate your own work tasks efficiently, accurately, and professionallyPossess the ability to work as part of a teamDisplay the ability to communicate in a clear, timely, professional, and organized mannerMust be amiable, considerate, and patient and have a good self-image, conveying a positive message to co-workers and stadium guests/patronsPossess the ability to analyze and solve problems skillfully, logically, and timely. Qualifications Required:Degree from 4-year programMinimum of 3-5 years of box office experience, Tickets. skillsMust be a team player and be willing to help in all areas of the businessMust be able to stand and/or walk for up to 2 hoursWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.