Overland Expo Event Intern - Flagstaff, AZ

Company Overview:FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client’s fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry and are willing to travel. Event Overview:You will be working at Overland Expo WEST in Flagstaff, AZ on May 14th - 17th held at Ft. about this event visit: https://www. experience, ticket software training, fostering business relationships and defusing customer issues. Responsibilities:Aid guests with accurate show and promotional informationSelling and/or picking up event tickets and credentials at various locationsUtilizing ticket software to scan and check-in event tickets at entry gatesProvide problem solving techniques to assist all customer inquiries and concernsPunctual and self-motivated with an attention to detailCommunicate all pertinent information with clients and guestsProvide & maintain the highest level of customer service to clients and guestsRepresent FanGate Solutions and its clients in a positive and professional manner Perform other duties & responsibilities as assigned by managersQualifications and Requirements:Local or driving distance to Flagstaff, AZAbility to work untraditional hours including weekends, evenings and some holidaysCollege student majoring in sport management, parks and recreation management, hospitality management, marketing, communications, or related fields is a plusEager to start & build a career in sports and live entertainmentAbility to deliver exceptional service by anticipating the guests’ needs and resolving issues in a timely and professional mannerStrong interpersonal skills that complement a team-oriented work ethic Ticket sales experience is a plusMust be neat and presentable at all timesMust be able to pass a background checkMust be 18 years of age or older with at least a high school diploma or GEDPay and Schedule:Pay is $18.35/hr. Thursday, May 14th: 7:00 AM to 6:00 PMFriday, May 15th – 7:30 AM to 5:00 PM Saturday, May 16th – 7:30 AM to 5:00 PM Sunday, May 17th– 8:00 AM to 3:00 PM We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.