Facilities Director

Customer Service Representative – Ascension St. About Ascension St. John SportsplexAscension St. John Sportsplex, part of the FC Tulsa Training Facility, is Tulsa’s premier multi-sport and entertainment complex. The Sportsplex hosts a wide variety of tournaments, leagues, and community events throughout the year, providing a vibrant and family-friendly atmosphere for athletes and guests alike. Position OverviewThe Facilities Director serves as the strategic leader responsible for the operationalexcellence, safety, appearance, and long-term sustainability of the Ascension St. JohnSportsplex campus. This individual oversees all facility maintenance, custodial services,grounds, athletic field operations, capital improvements, preventative maintenance programs,and vendor partnerships while developing a culture centered on excellence, accountability,urgency, and service. This role requires a dynamic leader who is equally comfortable developing long-term operationalstrategies, leading high-performing teams, and working alongside staff to solve complex facilitychallenges.r experiences a first-class environment every day. Key Leadership ResponsibilitiesStrategic Leadership● Lead all Facilities Department operations across the Sportsplex campus.● Build, develop, mentor, and evaluate Facilities Team members.● Create a culture of ownership, accountability, professionalism, and continuousimprovement.● Develop departmental goals aligned with the Sportsplex’s mission and strategic vision.● Establish measurable performance standards and operational KPIs.● Lead weekly planning meetings and daily operational communication.● Foster collaboration across all departments to ensure seamless event execution. Facility OperationsProvide leadership over all building operations including:● Mechanical systems● HVAC systems● Electrical systems● Plumbing systems● Building automation systems● Fire alarm systems● Security systems● Access control● Elevator systems● Audio/visual infrastructure● Telecommunications and Wi-Fi systemsResponsibilities include:● Develop comprehensive preventative maintenance programs.● Prioritize corrective maintenance based on operational impact.● Maintain detailed maintenance documentation and service records.● Respond rapidly to facility emergencies.● Ensure all facilities remain operational, safe, clean, and guest-ready. Athletic Fields & Grounds ManagementProvide leadership for all outdoor facility operations including:● Athletic field maintenance● Irrigation systems● Fertilization programs● Turf management● Mowing schedules● Landscaping● Tree maintenance● Weed control● Seasonal preparation● Snow/ice response (when applicable)Develop annual maintenance calendars that maximize field quality while minimizing downtime. Ensure all athletic surfaces consistently meet competition-quality standards. Custodial OperationsDirect all custodial services by:● Establishing cleanliness standards throughout the Sportsplex.● Developing daily, weekly, and seasonal cleaning schedules.● Managing custodial staffing and assignments.● Monitoring quality assurance.● Maintaining inventory of cleaning equipment and supplies.● Ensuring facilities consistently present a professional appearance. Preventative MaintenanceDevelop and oversee a comprehensive preventative maintenance program that includes:● Equipment lifecycle management● Asset tracking● CMMS management● Scheduled inspections● Warranty management● Replacement forecasting● Seasonal maintenance planningEnsure all critical building systems receive proactive maintenance to reduce downtime andextend equipment life. Capital ProjectsLead facility improvement initiatives by:● Planning renovations and campus improvements.● Developing project scopes and timelines.● Managing budgets.● Coordinating architects, engineers, and contractors.● Monitoring construction quality.● Ensuring projects are completed safely, on time, and within budget. Vendor & Contractor ManagementManage relationships with all external service providers including:● HVAC● Plumbing● Electrical● Irrigation● Landscaping● Pest and critter control● Roofing● Fire protection● Elevator inspections● Building automation● Security systems● General contractorsResponsibilities include:● Negotiating service agreements.● Evaluating vendor performance.● Managing project timelines.● Ensuring service quality.● Maintaining compliance documentation. Safety & Risk ManagementChampion a culture of safety by:● Maintaining OSHA compliance.● Conducting facility safety inspections.● Managing emergency preparedness plans.● Coordinating life safety testing.● Maintaining required certifications and documentation.● Leading incident investigations and corrective action plans.● Ensuring all emergency systems remain fully operational. Financial Management● Develop and manage the Facilities Department operating budget.● Monitor expenses and identify cost-saving opportunities.● Manage capital expenditure budgets.● Evaluate vendor pricing and contracts.● Forecast future maintenance and replacement costs.● Present budget recommendations to executive leadership. Administrative Responsibilities● Maintain facility records and documentation.● Oversee work order management.● Track inventory and equipment.● Maintain preventative maintenance schedules.● Produce operational reports and dashboards.● Analyze trends to improve efficiency and reduce costs. QualificationsRequired● Bachelor’s degree in Facilities Management, Construction Management, Engineering,Business, or related field preferred (equivalent experience considered). Experience managing budgets and capital projects.● Valid driver’s license. Preferred● Experience in sports complexes, universities, K–12 campuses, hospitals, or largemulti-building facilities. Experience supporting high-volume sporting events. Core Competencies● Executive Leadership● Strategic Planning● Operational Excellence● Team Development● Accountability● Project Management● Budget Administration● Vendor Negotiation● Communication● Critical Thinking● Problem Solving● Organization● Customer Experience● Continuous Improvement● Decision Making● Crisis Management● Time ManagementPhysical Requirements● Frequently walk throughout a 200,000+ square-foot athletic campus.● Ability to lift up to 50 pounds.● Ability to climb ladders and access mechanical spaces.● Work indoors and outdoors in varying weather conditions.● Ability to stand, bend, kneel, and climb for extended periods.● Must be available to respond to facility emergencies outside normal business hours,including evenings, weekends, and holidays. What Success Looks LikeThe successful Facilities Director will:● Deliver a campus that is consistently clean, safe, and event-ready.● Build a highly accountable Facilities Team committed to excellence.● Reduce emergency maintenance through proactive preventative maintenance.● Maintain athletic fields and facilities at championship-level standards.● Complete projects efficiently and within budget.● Develop trusted partnerships with vendors and internal stakeholders.● Create an operational culture where excellence is expected, measured, and sustained. Our CommitmentAt Ascension St. about stewarding a destination that inspires performance, hospitality, and pride. This is a rare opportunity to combine operational leadership with community impact, joining a dedicated team committed to delivering exceptional service and experiences across Tulsa’s leading sports and entertainment destination. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.