Coordinator, Special Events

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About the Omaha Storm Chasers:The Omaha Storm Chasers, Triple-A affiliate of the Kansas City Royals, deliver top-tier baseball at Werner Park in Papillion, Nebraska. experience. The team continues to be a central part of the Omaha-area sports community. As part of Diamond Baseball Holdings (DBH), the Storm Chasers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment. About Diamond Baseball Holdings: Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve. Summary:The Special Events Coordinator primarily assists and manages the coordination of non-baseball special events. Responsibilities: Maintain records of all customers and prospects by utilizing CRM software, TripleSeatCoordinate the selling, booking and contracting of special events through CRM software, TripleSeatAssist with maintenance of merged Werner Park game and event(s) calendarAct as event manager at Werner Park on the day of the eventCoordinate reports after each special event, including sending satisfaction surveys to clients and reporting them as neededMeet or exceed budgeted yearly department, sales, and event goals Build and foster relationships with past, current and potential new clients to secure special events at Werner ParkResearch, develop and manage a list of potential new partners Proactively create opportunities for new business with existing customersLead ballpark tours with the intent of closing businessProvide excellent customer service and care to all customers and prospectsNetworking at in-house and off-site events to generate new leads for special eventsAct as the lead contact with parent company, DBH, on national eventsAct as the lead military/Offutt liaison for club by building and maintaining relationships with the intent to help build team promotional nights and club special events Work with the front office team, as needed, to achieve the objectives of sales, marketing, tickets, and community relations departments through sales callsOther duties as assigned Knowledge and Skill Requirements:Bachelor’s Degree in Event Planning, Hospitality or Sports Marketing/Management or related field preferredExcellent customer service skillsAbility to solve problems quicklyAttention to detailAbility to prioritize and manage multiple projectsExcellent written and verbal communication skillsGood working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programsValid driver’s license and ability to drive for organizational businessAbility and willingness to work varied and long hours including nights, weekends and holidays Working Conditions:This job operates in an office environment located at a ballpark. This individual routinely uses standard office equipment such as computers, phones and copiers. During games and events, this individual may be exposed to extreme weather conditions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.