Senior Salesforce Administrator, IMG

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Who We Are:IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. Responsibilities and AccountabilitiesAs a Senior Salesforce Administrator, you will serve as a point of contact for Salesforce-related queries, system maintenance, and customization. requirements (functional and non-functional), designing solutions, contributing thought leadership to support best practices, and is a major contributor to change management by delivering end user training and/or train-the-trainer sessions. The role bridges technical strengths with business acumen to deliver solutions that maximize sales efficiency and business outcomes. Salesforce Administration:Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows. Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting. Customization & Development:Create and update reports, dashboards, and custom fields to provide actionable insights. Manage Salesforce automation tools. Lead customization and implementation projects in collaboration with cross-functional teams. Collaborate with key cross-functional stakeholders to implement automation, custom objects, and integrations as needed. Stakeholder Support:Provide training and technical support for Salesforce users, ensuring adoption and proficiency. Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions. Advise stakeholders on impacts to their request that they would need to consider as part of supporting their initiatives. Data Management & Integrations:Oversee data imports, exports, and deduplication processes to maintain accurate and clean data. Implement and monitor data security measures, ensuring compliance with company policies and industry standards. Proven experience in complex bi-directional integration with third party tools to SalesforceContinuous Improvement:Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability. Identify opportunities to optimize business processes and workflows using Salesforce. Skills and AbilitiesCertifications in Sales Cloud Consultant and/or Salesforce Business Analyst highly desirableKnowledge and hands on experience with AgentforceExperience with data and system migrations is highly desirableAdvanced knowledge of data governanceExperience with compliance practicesExperience with maintaining security best practicesKnowledge and ExperienceMinimum of 5 years’ experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilitiesSalesforce Administrator Certification (e. about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.