Lending Operations Manager

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. As Zippy’s Borrower Success Manager, you’ll lead a borrower-facing team responsible for driving loan progress from qualification through approval. Your team of Zippy Guide Associates serves as the primary point of contact for borrowers, community partners, and soon dealer partners - ensuring conditions are satisfied quickly, documentation is complete, and every borrower feels supported from start to finish. This is a dynamic high-impact leadership role blending people development, operational execution, and performance management. experience. Your focus will be on effectiveness: how well the team is driving the pipeline forward, resolving blockers,