Catering Manager - DUKE University

The primary responsibility will include event execution, scheduling, developing & leading the team. experiences, and managing the coordination of service delivery. The ideal candidate will bring a passion for hospitality and a proven ability to execute events with efficiency and flair. Responsibilities: Day-to-day operations of Catering programScheduling staff and labor management Recruiting and retention - training and managing staff to provide high-quality serviceBar Operations (in cooperation with beverage manager)Meeting with clients to understand and document their catering needs and preferencesOrganizing and supervising the work of the catering team to ensure that food is served in a timely mannerEnsuring compliance with health and safety regulations Controlling budgets and minimizing expenditure by efficiently managing resourcesHandling customer inquiries and complaints professionally and promptlyConducting regular inventory checks, developing par lists and communicating supply needsPlanning and executing marketing strategies to promote the catering businessSupport General manager and catering director in cost management and budget analysisPerforms other related duties as needed. Qualifications: Proven track record managing both indoor and outdoor catering events for up to 350 guests, ensuring seamless service delivery in various environmentsStrong background in creating and curating diverse, high-quality menus tailored to client preferences and event themesAbility to lead and manage catering teams, ensuring smooth coordination of staff and resources during eventsHighly organized with a keen eye for detail, capable of overseeing all aspects of catering logistics, from set-up to executionComfortable working in dynamic, fast-paced environments, with the ability to adapt to changing conditions and resolve issues quickly and efficientlyDeliver high quality food serviceFlexibility with schedule and availability, Catering may be weekends, early mornings, late nights... Achieve company and client financial targets and goalsDevelop and maintain client and customer relationshipsDeliver strategic plansHold team members accountable for all expectations using our HR guided team coaching processCommunicate effectively with all crew members and team membersFoster a positive environment, with a measured temperament COMPANY CORE VALUE AND COMPETENCY REQUIREMENTSBusiness Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality. Dedication - Dependable, reliable and follows through on projects from inception to completion. requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times. Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely. Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard. Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems. Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly. Service Orientation - Demonstrates a sense of urgency. duties may include movement between indoors, outdoors and structures throughout the campus. Physical Demands:Prolonged periods of sitting at a desk and working on a computer. Prolonged periods of standing, moving throughout a kitchen and venue, bending, lifting, and reaching. Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs. Position Salary & Benefits:This is a full-time Hourly position with a starting range of $18.00-$20.00/hr. Proof is pleased to provide all full-time eligible employees with Basic Life and AD&D as well as long term disability at no cost to employeesFull-time eligible employees may choose to enroll in optional benefits, including Medical, Dental, Vision, and Voluntary Life and AD&D, Short Term Disability, Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospitality IndemnityProof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.