Dunedin Blue Jays Box Office Gameday Staff - (Contract Role)

Job Description:The Dunedin Blue Jays are looking for a Ticket Operations Sales and Services Team Member! As part of the team, you are responsible for admitting our fans to TD Ballpark with valid tickets and denying entry to all unauthorized persons at Dunedin Blue Jays games. You will also be responsible for the assistance of digital ticket presentation and fan assistance. Logistics:Pay Rate: $14/hrLikely to work 2-3 games per homestand. Responsibilities:Sell tickets in person at the box office. Determine and collect appropriate fees and issue tickets. Service guests within the box office and outdoors with ticket questions or concerns. Accurately and efficiently distribute will call tickets. Assist fans with scanning tickets for verification and ensuring that only valid ticket holders enter TD Ballpark. Assist fans with their mobile ticket process, which could include pulling up tickets, finding out where their tickets are, or what their tickets are. Mange complaints from fans or refer them to the box office supervisor if unable to resolve the issue. Maintain knowledge of Ticketmaster Account Manager and Archtics System. Complete pre, during, and post-game box office tear down and cleaning. Qualifications:Previous customer service, cash handling, and sales experience preferred. Ability to learn Alvarado Scanner procedures. Experience with computers and mobile devices. Fluent in both English and Spanish is a plus. Excellent oral and written communication skills, complemented by a friendly and professional manner. Ability to work in a fast-paced environment. Reliable transportation to and from TD Ballpark. Blue Jays has a strong commitment to diversity, accessibility and inclusion. Everyone who applies for a job will be considered. We encourage individuals from underrepresented groups to apply and join us in shaping the future of our club. Together, we will build a team that reflects the richness of the game and the communities that we represent. Throughout the recruitment process, we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform at their best. Questions regarding accessibility throughout the recruitment process can be directed to [email protected].