Event Manager, CSC Northern California

Job Title: Event ManagerReports To: Director of Operations Supervises Others: YesFLSA Status: ExemptCOMMITMENT: Full-timeLOCATION: Oakland Arena & Coliseum, Frost Amphitheater and other associated venues as assigned by senior management COMPENSATION: Base $72,000 – $85,000 Annually BENEFITS: 401(k) and Life Insurance, Vacation Time, Dental Insurance, Medical Insurance, Voluntary Life Insurance, Vision Care Insurance, Direct Deposit, ESOP – Employee stock ownership program, Relocation Stipend, Paid Travel, Long/Short Term Disability, Management Growth & Development Plan, Mentorship Program, Bonus Opportunities, Corporate TrainingsABOUT CONTEMPORARY SERVICES CORPORATION (CSC):Established in 1967, CSC is the world leader in crowd management and event security. RESPONSIBILITIES: Develop staffing plans, deployments, and event operations safety guidelines as directed by senior management. Communicates with and “Briefs” event staff, event supervisors, event area directors and other roles as designated. Must be able to manage over 100 supervisors and staff responsible for event crowd management activities. Coordinates all event operational details before and after each event, ensuring timely communication and alignment with the appropriate departments. Interfaces with clients and team representatives to create staffing and operational event plans. Prepares all paperwork, ensures uniform and equipment requests are submitted, and completes all assigned tasks as planned. Will be present at all major events, with the ability to mitigate any potential issues that may arise. Coordinate various event operational planning timelines to ensure client deadlines are met. Must attend meetings and serve as the face of the organization, with the ability to speak on behalf of CSC in coordination with clients' events. Coordinate and/or administer event manager specific trainings, workshops, professional development, or other instructional programs. Create, manage, or edit event manager continuity plans, venue operation manuals, standard operating procedures, or other policy-driven mandates and guidelines. Works closely with the business development team to provide operational needs for special events and other unique projects. Create cost estimates, creates jobs in WISH, and manages operational timelines for upcoming projects. Drives creative initiatives and stimulates employee engagement with marketing and branding opportunities related to upcoming projects and special events at assigned venues Responds as necessary to inquiries regarding company policies, procedures, and programs involving event manager activities. Travels to various job sites to provide field assistance; assists with additional projects and other branch-related assignments. duties as assigned by senior managementREQUIRED SKILLSGeneral knowledge of computer operation, Microsoft Office Products; Must become proficient in company Workforce Management System. skills. Ability to work in a fast paced, high-pressure environment and make sound decisions quickly. Work necessary hours needed to complete job preparation in addition to event hours. Walking significant distances, including up and down stairs, as required to roam throughout the venue. Complete mandated industry trainings as assigned. EDUCATION AND/OR EXPERIENCE:Bachelor’s degree preferred; and relevant experience in Event Planning, Event Management, Public Safety or Security Operations. experience working in Live events with ability to manage upwards of 200+ staff. LANGUAGE ABILITY:Ability to read, interpret, and communicate training standards, licensing regulations, compliance requirements, and procedural documentation. Ability to communicate effectively with frontline staff, facilitators, management, and executive leadership. MATH ABILITY:Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, percentages, and interpret dashboards, charts, and compliance metrics. REASONING ABILITY:Ability to apply common sense and analytical reasoning to carry out instructions furnished in written, oral, or diagram form. Ability to manage competing priorities and make sound decisions in a fast-paced operational environment. COMPUTER & EQUIPMENT SKILLS:To perform this job successfully, an individual should have working knowledge of Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint. Must become proficient in CSC systems including training, licensing, QA, and workforce platforms (e.g., ClickUp, Monday.com, WISH, SORT, internal LMS tools). TRAVEL REQUIREMENTS: As a nationwide organization with involvement in many of the world's premier events, the CSC Northern California Event Manager may be asked to travel to other branch locations and provide management assistance for such events. All travel is paid for by CSC. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.