I.T. Network Administrator

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. POSITION OVERVIEW The IT Network Administrator supports Nashville SC’s technology infrastructure across the Club’s facilities, with a primary focus on maintaining a reliable, secure, and well-documented network environment. RESPONSIBILITIES Install, configure, monitor, maintain, and troubleshoot network equipment and infrastructure across Club facilities Maintain and document network assets, configurations, procedures, and escalation paths to support operational continuity Support end-user helpdesk needs as part of a small IT team Diagnose and resolve issues related to wired/wireless networks, VLANs, firewalls, and related network services Contribute to technology planning and execution for matchdays, concerts, international matches, and other major events Work closely with IT staff, end users, external stakeholders, and technology partners to identify issues, implement solutions, and support system improvements Communicate clearly with technical and non-technical stakeholders, translating issues and next steps as needed Work nights, weekends, and holidays as required, including matchdays and stadium events Perform other duties as assigned QUALIFICATIONS Bachelor’s degree in Information Technology, Computer Science, Network Administration, a related field, or equivalent combination of education, training, certifications, and relevant experience Minimum of 5 years of experience in IT administration, network administration, or related technical support Strong hands-on experience administering, troubleshooting, and maintaining Cisco-based enterprise network environments Working knowledge of IP networks, routing protocols, LAN/WAN configurations, firewalls, VPNs, Microsoft 365, Windows Server, and VMware Strong troubleshooting, documentation, communication, and customer-service skills Comfortable working in a small IT team where priorities can shift quickly between helpdesk requests, network issues, event support, and longer-term project needs Sound judgment in handling network access, systems, credentials, confidential information, and appropriate escalation practices PREFERRED QUALIFICATIONS Professional certifications such as CCNA, CompTIA Network+, Microsoft, or VMware certifications Experience with Cisco Meraki, enterprise wireless environments, and advanced VLAN troubleshooting Experience supporting technology operations across multiple facilities or event-based environments Experience working with external vendors, managed service providers, or technology partners