Systems Analyst

🟢 Are you in Brazil, Argentina or Colombia? Join us as we actively recruit in these locations, offering a comfortable remote environment. Submit your CV in English, and we'll get back to you! We invite a responsible and eager-to-learn Network Operations Center Engineer to join our 24/7 support team, helping ensure the stability and performance of client applications and infrastructure. Our client provides retailers with a centralized, flexible, and secure payment platform that enables customers to shop anytime and through any channel. You’ll respond to incidents, troubleshoot issues, and monitor systems, collaborating closely with teammates and providing timely updates to stakeholders. 🟩 What's in it for you: Join a global IT team, gain international company experience, and enjoy the flexibility of 8-hour shifts Work hands-on with modern monitoring and alerting tools, incident management systems, and cloud platforms Build your skills in a 24/7 operational support environment, improving resilience, problem-solving, and analytical thinking ✅ Is that you? 2+ years of experience in IT support and incident management Hands-on experience troubleshooting hardware, operating systems, networks, and web applications Solid Linux and Windows administration skills (services, networking, logs, performance) Experience with monitoring, alerting, and observability tools (LogicMonitor, Datadog) Familiar with cloud platforms (AWS, Azure) — core services such as EC2/VMs, ECS, S3/Storage, networking, load balancing, scaling. Understanding of web application architecture and servers (Apache, NGINX, IIS) Basic knowledge of networking concepts (DNS, TCP/IP, HTTP, SSL, routing, firewalls) Intermediate+ Eng