Stadium Operations Intern - Guest Experience

Internship candidates play an integral support role within the Stadium Operations Department. experience by creating event materials, working on relevant projects, and building and maintaining relationships with industry professionals. Stadium Operations interns assist with Acrisure Stadium event management functions including staffing, communication, and operational preparations for stadium events such as concerts, Steelers games, and University of Pittsburgh football games. Interns are actively involved in departmental initiatives and will manage multiple tasks as assigned by Stadium Operations Department involving inventory, supplies, developing resources, and other operational tasks as needed. Candidates will have the opportunity to learn and apply knowledge related to venue management systems and assist with planning, execution, and delivery of hiring events and training sessions. Individuals in these positions must possess the ability to effectively correspond and communicate with game day team members, internal staff, and partners. Interns will have the opportunity to partake in one-on-one sessions with management dedicated to professional development and career growth. The Guest Experience Intern will aid with recruiting, hiring, training, retaining, and recognizing event day team members. Responsibilities include responding to guest concerns, managing guest communication via inbound emails and phone calls, assisting with data entry, researching new opportunities and best practices, etc. REQUIREMENTS:· This internship will begin in mid-January and run through early June. skills and an interest in executing large-scale sports and events. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.