Event Services General Manager

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewCompany Overview:Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. RESPONSIBILITIES:Ensure proper branch monitoring and adherence to required Key Performance Indicators (KPIs): Branch performance in the key areas of (1) Revenue $, (2) Gross Profit Margin %, (3) Indirect Costs %$, (4) EBITDA %$, and (5) CollectionsSelection and placement of direct reports; design and implement career development and performance improvement plansIn partnership with Branch Manager and Recruiting Team, ensure proper staffing levels of qualified, competent, and professional staff designated accountsEnsure scheduling practices and procedures are being adhered to in order to ensure client orders are fulfilled in a timely fashion using the work ticket process In WinTeamAct as client liaison point of contact for key assigned accounts within the area of responsibility through effective client relationships pertinent to the operational and fiscal success of the branchConduct routine compliance assessments of branch and accounts, including branch/ account management, administration, licensing, and supervision as well as client satisfaction and makes recommendations on any necessary course corrections to improve the overall performance of the branchConduct regular operational meetings with designated account managers and associated pertinent staff on key success topics for the marketEnsure policies and procedures are being properly disseminated and followed at all pertinent levels; coordinate and align Allied Universal existing policy into the unique event-based industry standards of which Allied Universal Event Services is engaged withinAct as an ambassador and liaison between Allied Universal Event Services and major current and future clients; visibility at major events is critical to oversight roleMaintain constant communication with Senior Leadership team regarding client issues or concerns, leadership performance issues, client complaints, budgetary/ fiscal issues, or other important facts related to the branch and any of the accounts in the specified areaAssist with the ongoing development and modification of a detailed Operations Guide in conjunction with the other departmental function headsFoster positive relationships with labor partners, as well as group labor and military, with the end goal of developing and maintaining a reliable network of skilled and trained labor resources in the regionApprove invoices submitted by management staffPromote Allied Universal Event Services’ Grooming and Appearance Policy and Uniform StandardsRoutinely require and review, for day-to-day field operations and consistent delivery of service, all Critical Basic Tasks (CBTs), including but not limited to: Event Box, DES Sheet, Deployment Sheets, Post Orders, etc. Ensure proper briefings are conducted before each shift, and that proper information reaches employeesEnsure all labor laws are being adhered to (rest and meal periods executed per law, check-in/check-out procedure is followed, etc. requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. ClosingAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.