Account Manager, Ticketing, Service & Activations - Vancouver Goldeneyes

Account Manager, Ticket Sales, Service and ActivationOur league was born out of a collective desire to empower ourselves and reimagine women’s hockey. Here, we combine grit with grace and speed with style. We move beyond discrimination in a spirit of togetherness. We elevate every one of our athletes. We commit to taking risks that will drive our growth. And we challenge ourselves to inspire future generations to dream bigger. Because this moment is bigger than all of us. We are looking for someone who is highly motivated, positive and resilient to join the Vancouver Goldeneyes team. experience packages and delivering championship level service to our Vancouver Goldeneyes team season ticket members and customers. DUTIES & RESPONSIBILITIESFull menu ticket sales consultant, responsible for generating revenue through full season, half season, and group ticket packages Prospect, identify customer needs and drive ticket sales through a combination of outbound and inbound activityWelcome and provide exceptional service to groups on game days while developing lasting relationships with group event buildersLead group sales activations before, during, and/or after games including ice rentals and game day experiences for large groups Build and maintain strong relationships with key community members and organizations including attending relevant local events and activities to represent the companyCommunicate clearly and consistently with team fan experience leads to ensure smooth operations and positive experiencesEnsure timely, clear and concise communications with season ticket members, group leaders and prospectsEfficiently lead targeted service campaigns including proactive touchpoint programsPlan and execute member benefits including events, exclusive item deliveries and member recognition opportunities Respond promptly to member inquiries and provide assistance for ticket related issuesCollaborate effectively across functional areas and work closely with external partners/agenciesOther duties as assignedQUALIFICATION REQUIREMENTS:Bachelor’s degree/college diploma and/or 2+ years of relevant experience in the field (sales/ticket sales/client relations)Highly motivated, enthusiastic individual with a desire to build a career in the sports industryA positive, team-first approach, incorporating integrity, accountability, professionalism and resilienceExperience in ticket sales for a sports teamStrong communicator, able to talk/share internally and externally about the club and connection to the communityAbility to listen, understand, and communicate effectivelyAble to take direction and show initiative in a fast-paced environmentExcellent interpersonal and community-building skillsAvailable to work all home games in market including evenings and weekendsSKILLS, ABILITIES & OTHER ATTRIBUTES: Strong organizational skills with attention to detail Ability to take direction and work collaboratively within a team environmentExcellent time-management and communication skills Flexibility to work evenings and weekendCandidate must be able to work a hybrid of remotely and on-siteCOMPENSATION:Hourly Rate: The hourly wage range for this role is $26.00-$28.84 CAD per hour. Position includes participation in all welfare, perquisites, fringe benefit, insurance, retirement and other benefit plans, practices, policies and programs, made available by the league as may be in effect from time to time. A background check to be conducted once a successful candidate is hired. The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. We thank all applicants for their interest, however, only those selected for an interview will be contacted.