Retail Supervisor, TD Garden

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The opportunityDelaware North Sportservice is hiring part-time Retail Supervisors to join our team at TD Garden in Boston, Massachusetts. As a Retail Supervisor, you will be responsible for supervising and training retail team members while maintaining retail standards, policies, and procedures. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $20. benefits package can be found at https://careers.delawarenorth.com/whatweoffer. What we offerWe care about our team member’s personal and professional well-being. benefits including:Weekly payTraining and development opportunitiesEmployee discountsFlexible work schedulesWhat will you do? Monitor sales performance and collaborate with the team to achieve revenue and service goalsLead, coach, and motivate retail associates to deliver exceptional customer service aligning with GuestPathSupport opening and closing procedures while ensuring accurate processing of sales transactionsEnsure all team members follow company policies, operational procedures, and service standards. Maintain merchandising standards through proper product presentation, pricing accuracy, signage, and visual displaysManage inventory activities including restocking, merchandise transfers, receiving shipments, and monthly inventoriesAddress guest concerns and resolve issues professionally to enhance the overall customer experienceEnforce safety, security, and loss prevention procedures to support operational compliancePrepare operational reports, communicate key business updates, and assist with store reset executionOther duties assigned by managementMore about youPrevious experience working with a point-of-sale system requiredHigh school diploma or GED requiredMinimum of 1 year of supervisory experience in a customer service or retail environment Physical requirementsAbility to lift to 50 poundsConstant standing, lifting, climbing, and repetitive motionsShift detailsDaysEveningsHolidaysM-FWeekendsEventsWho we areDelaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.