Food & Beverage Supervisor | Full-Time | Mass Mutual Center

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewThe Food & Beverage Supervisor is responsible for overseeing the serving of guests in the venue dining areas and catering functions. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026. ResponsibilitiesOversee meal service to guests or guide guests through the buffet line as needed. Supervise beverage service, including alcoholic beverages, and verify guest identification to ensure compliance with minimum age requirements. Assist with recording guest orders and entering them into the kitchen through the POS system. Monitor guest tables to respond to additional requests and determine when meals are completed. Calculate meal totals, present checks to guests, process payments, and provide change when necessary. Ensure tableware and linens are replaced and maintained as needed throughout service. Recommend menu items, describe ingredients, and explain preparation methods to enhance the guest dining experience. Supervises the setup of banquet functions, including linens, dishware, glassware, and silverware. Maintains sanitation, health, and safety standards in work areas. Show demonstrated ability to meet the company standard for excellent attendance. Assures that the location equipment is operable and clean prior to the start of the event. Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individualsEnforces all OVG policies and procedures. Assists the Management team with projects including training, inventory, and special events. All other duties as assigned. Qualifications1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education. Ability to supervise the work of others. Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, businesslike, and respectful manner, which focuses on generating a positive, enthusiastic, and cooperative work environment. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations. Ability to handle cash accurately and responsibly. Ability to calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.