Director of Suites

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. Location: We are seeking an experienced Director of Suites for the Amerant Bank Arena in Sunrise, FL. Unit Description:The Amerant Bank Arena is a premier multi-purpose indoor sports and entertainment venue. Overview:The Director of Suites is responsible for overseeing the entire suites department, including all aspects of luxury suite operations and all suites employees. experiences tailored to high-profile individuals and corporate clients. The Director of Suites leads strategic planning, team development, and execution of services across all suite areas, ensuring seamless coordination and top-tier service delivery. Essential Responsibilities:Lead and oversee all aspects of luxury suite operations across the stadium, ensuring consistent delivery of high-end hospitality experiences. Develop and implement strategic plans to enhance suite services, drive revenue growth, and elevate guest satisfaction. Provide leadership and mentorship to Senior Suites Managers, Suites Managers, and all suite staff, fostering a culture of excellence, accountability, and continuous improvement. Collaborate with culinary, event, and beverage teams to curate customized menus and experiences tailored to each event and suite clientele. Oversee staffing strategy, including recruitment, onboarding, training, scheduling, and performance management of suite personnel. Qualifications/Skills:4–6 years of experience in food and beverage or hospitality management, with at least 2 years in a leadership role overseeing premium or luxury services in a stadium, arena, or large-scale event venue. Demonstrated success in budgeting, forecasting, and revenue optimization within a premium hospitality setting. Ability to work under pressure in a fast-paced, high-volume environment, especially during major sporting events or concerts. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Strong knowledge of food safety, alcohol service regulations, and compliance standards relevant to stadium environments. Other Requirements:Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Why Join Sodexo Live! benefits include:Health Savings and Flexible Spending AccountsLife and Disability InsuranceAccident, Critical Illness, and Hospital Indemnity CoverageIdentity Theft ProtectionAdoption AssistanceThank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.