Guest Services Event Staff | Part-Time | Sandler Center for the Performing Arts

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewAs a member of the Guest Services Event Staff Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until July 3rd, 2026. ResponsibilitiesPrepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor. When gates open, welcome our fans with a great smile and helpful attitude. Scan event tickets ensuring that the proper ticket is being used to gain entry. Assist fans in locating their ticketed seats. Being alert and proactive to potential hazards and reporting incidents when they occur. Monitor your assigned area for issues and opportunities to make lasting memories for our fans. Respond to all guest concerns/complaints promptly and in a professional manner. Assist guests in ADA accessible seating sections. Enforce all building policies and procedures to ensure a safe environment for all guests. Manage the foot traffic flow of large crowds. Check identification of guests to verify age requirements for purchase of alcohol. Knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency. Qualifications6+ months previous experience in a hospitality or entertainment environment is preferred. High School Diploma or GED preferred. You must love working with and helping people. You must be able to maintain a positivie attitude while handling difficult situations. Flexible schedule: Availability to work most home basketball games, weekend availability is needed.