Manager, CRM & Systems | Full-Time | OVG Austin Office

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewThe Manager, CRM & Systems will support the Managers, Systems Success, with local execution of Salesforce Sales Cloud, Outreach, automation, and user support. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until November 20, 2026. ResponsibilitiesProvide more technical CRM and systems support for Salesforce, Outreach, lead distribution, workflows, and reporting Manage assigned support requests, user questions, process fixes, data-cleanup needs, and documentation updates. Qualifications3-5+ years of Salesforce administration or management experience, with at least 1+ years supporting Sales Cloud in a B2B environment. Bachelor’s degree in related field; equivalent experience considered. Strong leadership, analytical, and communication skills. Ability to manage cross-functional stakeholders and drive technical solutions. Technical Skills:Deep expertise in Salesforce Sales Cloud configuration, customization, and administration. Proficiency in Salesforce Flow, validation rules, and declarative automation. Experience with Sales Engagement tools (e.g., Outreach, Salesforce High Velocity Sales). Familiarity with Apex, SOQL, or Lightning components is a plus. Credential Preferences:Required: Salesforce AdministratorPreferred: Salesforce Advanced Administrator, Sales Cloud Consultant, CPQ Specialist, or Platform App Builder.