Member Services Representative

Summary: We are a small, busy, fast-paced office that works closely together. Responsibilities:Handle telephone calls and emails related to member services Has the ability to perform all tasks in our database related to member services Learn all aspects of membership with USAB Assist with other projects as they arise and if workload permits Qualifications: Education Minimum: High School Diploma Some college preferred Experience At least one year of previous customer service experience, plus administrative/clerical/work experience Skills and Competencies:Spanish language skills preferred. skills Proper English usage, spelling, grammar, and punctuation Ability to compose business correspondence Strong work ethic and the ability to work independently Ability to operate standard office equipment: multi-line telephone, fax, scanner The ability to travel occasionally, if necessary Position type: Non-exempt, Regular, Full-timeReports to: Membership DirectorSupervisory Role: NoneStarting Wage: $20/hourWorking Conditions: Office building with cubicles, Typical schedule is M-F, 8am to 5pm, 1 hour lunch, Occasional overtime may be required, Occasional travel may be required We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.