Ecommerce Manager - North America

Title: Ecommerce ManagerDepartment: Marketing / E-CommerceLocation: New York, NY (Manhattan HQ)Type: Full-TimeReports to: E-Commerce Director North AmericaWho We AreVenum is the #1 combat sports brand in the world, trusted by elite athletes and worn across the UFC, boxing, MMA, Muay Thai, BJJ, and training communities worldwide. Our products are built for performance, authenticity, and athletes who live the fight game. As Venum continues to expand its North American headquarters in New York, we are building a best-in-class in-house marketing and e-commerce organization to drive growth across digital channels. Our strategy combines performance-driven digital marketing, strong brand storytelling, and disciplined e-commerce execution to accelerate Venum’s growth across Venum.com, retail partners, and emerging categories such as Team Sports and Motorsports. Who We Are Looking ForWe are hiring an Ecommerce Manager to own and optimize the Venum. experience across North America, driving conversion, revenue, and operational excellence across our digital storefront and app. This role sits at the intersection of e-commerce, product management, and merchandising, working closely with the E-Commerce Director North America and global teams to ensure our site and app deliver a best-in-class customer experience while supporting business growth. The ideal candidate combines strong analytical thinking, a merchandising mindset, and hands-on experience with Shopify. You are comfortable managing complexity, improving site performance, and collaborating across regions to implement new functionality and enhancements. What You’ll Work OnSite Experience and Conversion Optimization• Own and optimize the end-to-end onsite experience to improve conversion rate and revenue performance• Identify and execute opportunities to improve:o product detail page performanceo navigation and site structureo search and discoveryo checkout experience• Develop and manage a CRO roadmap including A/B testing and continuous site improvements• Partner with Paid Media to optimize landing pages for campaign performance and conversion• Partner with CRM to implement and optimize opt-in placements across site and app to drive owned channel growthE-Commerce Product and Platform Management• Act as a product owner for the ecommerce site, managing features, functionality, and enhancements• Work closely with international teams to support global feature rollouts and ensure successful localization for North America• Identify gaps in site functionality and recommend new tools, apps, or integrations to improve performanceShopify and Technical Operations• Manage and optimize the Shopify ecosystem, including app integrations and platform capabilities• Troubleshoot and resolve site issues, bugs, and operational challenges in a timely manner• Partner with developers or external partners as needed to implement improvements and fixesMerchandising and Content Optimization• Manage and optimize a large product catalog of 7,000+ SKUs across multiple categories• Own onsite merchandising strategy including:o product sorting and rankingo collections and category pageso promotional placement and visibility• Ensure effective utilization of content across the site, including homepage, landing pages, and product pages to support conversion and storytelling• Partner with Brand and Creative teams to align content with merchandising priorities and key business momentsSEO and Organic Growth• Own and improve onsite SEO performance across product, category, and content pages• Partner with content and product teams to optimize site content for search visibility and ranking• Ensure best practices across:o site structure and internal linkingo metadata and keyword optimizationo product and category page SEO• Identify opportunities to drive organic traffic growth and improve discoverability across key categories• Monitor SEO performance and partner with external tools or agencies as neededApp Management• Own the day-to-day management and performance of the Venum mobile app• Ensure app merchandising, content, and campaigns are aligned with site and marketing initiatives• Unlock the full revenue potential of the app through merchandising, data-driven strategy, testing, and optimizationAnalytics and Performance Optimization• Monitor site and app performance and key ecommerce metrics such as:o conversion rateo average order value (AOV)o revenue per visitoro product performance• Use data to identify opportunities and drive improvements across merchandising and site experience• Build and maintain reporting to track performance and inform decision-makingCross-Functional Collaboration• Work closely with:o CRMo Paid Mediao Brand Marketingo Creative and Content teamso Product and Category teams• Ensure alignment between traffic-driving initiatives and onsite experience• Collaborate with international counterparts to align on global strategies while adapting to North America needsWho You’ll Work With• E-Commerce Director North America• CRM and Paid Media teams• Sr. qualifications, relevant experience, education, certifications or professional licenses, and overall performance throughout the interview process. This role may offer the following benefits: medical, vision, and dental insurance, life insurance, disability insurance and a 401(k) matching program. This role may also be eligible for an annual performance-based bonus award. This role includes paid personal time off and 14 paid company holidays. Venum offers paid sick time in accordance with all applicable state and federal laws. The Company is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and do not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, disability, pregnancy, childbirth or related medical conditions, reproductive health decisions, marital or partnership status, military or veteran status, genetic information, arrest or conviction record (consistent with the New York City Fair Chance Act and applicable law), domestic violence victim status, or any other characteristic protected by federal, state, or local law. The Company prohibits discrimination, harassment, and retaliation of any kind and is committed to maintaining a workplace where all individuals are treated with respect and dignity. A job description for this position is available and has been provided as part of the job posting. responsibilities, or reporting relationships, and may be updated from time to time to reflect changes in the role or the needs of the business.