Stadium Operations & Event Manager

Position Overview:As the Stadium Operations & Event Manager for the Southern Maryland Blue Crabs, you will oversee all operational aspects of the stadium to ensure a safe, clean, and professionally executed environment for games, special events, and facility rentals. This role is responsible for coordinating stadium operations staff, managing contracted services, maintaining the facility and surrounding grounds, and supporting the execution of all major events held at the stadium. This position plays a critical leadership role in delivering a first-class fan and guest experience while ensuring operational excellence behind the scenes. The Stadium Operations & Event Manager serves as a key liaison between internal departments, contractors, municipal partners, and event stakeholders. Essential Job Functions:Direct and supervise stadium operations staff to ensure seamless execution of games, rentals, and special eventsCoordinate operational logistics for all major stadium eventsDevelop and maintain an Emergency Action Plan for the stadium to comply with all local, state, and federal regulationsOversee and administer all stadium-related contracted servicesIdentify facility improvement projects; solicit competitive bids, obtain approvals, and manage contractor executionReview and approve completed vendor work to ensure quality and complianceConduct game-day and event-day facility preparedness checksReview event sheets and stadium readiness checklists prior to all eventsMaintain cleanliness and organization of all common areas, offices, grounds, storage spaces, and surrounding propertyOrganize and secure all stadium storage areasProvide operational support and staffing assistance for special events, hospitality functions, and game daysDevelop and maintain strong working relationships with local municipal partners including police, fire departments, county officials, and traffic control agenciesAssist in scheduling stadium staff for games and special eventsServe as main point of contact for all non-gameday events held on siteSupport management of staff during events to ensure operational standards are metAssist in training all game-day employees and seasonal hires in box office procedures and operational protocolsReinforce a culture focused on delivering a positive and professional customer experienceSkill Requirements:Bachelor’s degree (Preferred) from a four-year college or universityTwo to three years of experience in event operations, game operations, stadium operations, or live event managementCrowd Manager Certification preferredProven track record of coordinating game operations and special eventsDemonstrated experience supervising and managing staffStrong leadership and organizational skills with the ability to manage multiple projects simultaneouslyProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Ability to read, analyze, and interpret business documents, technical procedures, and governmental regulationsStrong written communication skills, including report writing, business correspondence, and procedural documentationEffective verbal communication and presentation skills when interacting with staff, partners, municipal agencies, and the general publicCommitment to maintaining a professional, safe, and guest-focused stadium environmentThe Southern Maryland Blue Crabs are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.