Front Office Assistant

Position Type: Part-time, Monday - Friday, 9:00 am - 2:00 pmPosition Overview:The Frederick Keys are seeking a professional, organized, and customer-focused Front Office Assistant to serve as the first point of contact for our organization. This role is essential to ensuring smooth day-to-day operations of the front office while supporting multiple departments, including executive leadership and sponsorship. Key Responsibilities:Answer and direct incoming phone calls in a courteous and professional mannerGreet and assist visitors, partners, and guests at the front deskMaintain and organize office supplies, equipment, and common areasProvide top-notch customer service to fans, partners, and community membersSupport the General Manager with administrative duties, including:Scheduling meetings and managing calendars Preparing documents and correspondenceHandling confidential information with discretionAssist the sponsorship department by:Helping build and format partnership proposals Conducting basic research on prospective partnersOrganize sales materials and presentations Coordinate incoming and outgoing mail, packages, and deliveries Maintain internal filing systems (both digital and physical)Assist with data entry and database management (CRM systems, as applicable)Support game day and event preparation as neededHelp coordinate internal meetings, including setting up rooms and materialsMonitor and respond to general email inquiries Assist with special projects and additional tasks as assigned by leadershipQualifications:Strong communication and interpersonal skills Highly organized with strong attention to detail Ability to multitask and prioritize in a fast-paced environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Positive attitude and team-first mentality Prior administrative or customer service experience preferred What We’re Looking For We’re looking for someone who is dependable, proactive, and takes pride in creating a welcoming and efficient office environment. experience in sports business and administration. Additional InformationAttain Partners, the owner of the Frederick Keys, is committed to fair and equitable compensation practices. skills, ranging between $15 - $20 per hour. Attain Partners is an Equal Opportunity/Affirmative Action employer. application process.