Arena Events Group Account Executive
Sports Organization
Various Locations
Full-time
Sports
Professional
TeamWork
Job Description
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Job Title: Arena Events Group Account ExecutiveClass: Full-TimeReports to: Sr.s
Location: Milwaukee, WI; On-siteThe Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.
What We Offer:Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resourcesPet Insurance8 weeks of paid time off for parents to welcome newborns, adopted and foster childrenUnlimited PTOProfessional Development through our internal learning & development program - Antler AcademyEmployee Resource GroupsMilwaukee Bucks and NBA League DiscountsCompany Paid Parking and Phone AllowanceSummary:The Arena Events Group Account Executive will report to the Sr. Manager, Group Sales and have the responsibility of generating revenue through the selling of group and premium ticket packages for select Milwaukee Bucks & Fiserv Forum events, like Disney on Ice, Monster Jam, Harlem Globetrotters, etc.
Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers, manage multiple sales campaigns simultaneously, and work closely with other departments on the set-up, sales, and facilitation of events.
Ideally, this person has previous sales experience in the sports & entertainment industry and a track record of success in selling both group and premium/hospitality products. Additionally, this person should have the proven ability to multi-task both in the office and at events. With the opening of Fiserv Forum, expectations for Bucks and arena show sales and service are high, which means that we will rely heavily on this role to be a leader in developing new relationships and to be a high revenue generator.
Responsibilities:Meet or exceed annual sales goalsMeet daily and weekly outbound call and appointment expectationsDevelop strategies to maximize group and premium sales for Milwaukee Bucks & Fiserv Forum eventsSell and prospect new full season ticket memberships, partial plans, single game suite rentals Accurately and efficiently document customer & prospect activities in CRMImplement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database managementBuild strong relationships and gain a deeper level of knowledge about each customerPerform event-day responsibilities, including entertaining clients and fulfilling large group events and theme night commitmentsAttend team and community events for purpose of improving sales opportunitiesProactively create opportunities for new business with existing customersWork collaboratively with other internal departments and key outside contactsAdditional responsibilities as assigned by the Arena Show & Events ManagerQualifications:A minimum of two years of successful sales experience, preferably sports and/or arena sales experienceFour-year college degreeProficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook)Demonstrates a positive attitude Highly motivated with a desire to be successfulAbility to work independently and as part of a team towards achieving department and company goalsStrong organizational and time-management skillsStrong knowledge of the arena/family show industry and sports & entertainment industryAble to work in a fast-paced environment and able to adapt quickly to changeExcellent oral and written communication as well as customer service and problem-solving skillsThe ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essentialMust have the ability to navigate the arena in order to visit clients and escort potential customers on arena toursLifting of 25lbs or more may be requiredMust be available to work flexible hours including nights, weekends and holidaysPolished phone and face-to-face presentation skills with the ability to confidently react to situations in a timely and professional mannerAll offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check.
requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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