2026 Player Operations Staff

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Who We Are It takes the most talented people to put on the world’s greatest tennis event. experience! Start Date: Tuesday August 18, 2026End Date: Sunday, September 13, 2026Must be available every day Why Work for the USTA? The Role The Player Services Areas team strives to provide excellent customer service to all US Open players and their teams during the tournament, and works behind-the-scenes to ensure a seamless operation. This is a single application and process for all of the areas listed below, and if selected, candidates will be placed into one specific area for the duration of the tournament. Practice Court Reservation Staff Assist with managing daily practice court reservations and track court usage. Support the smooth operation of the practice courts by ensuring players' needs are met and the courts are kept clean and ready for use. skills in a fast-paced environment. East Practice Court Attendant Assist with ensuring practice courts are tidy, and ready for use. Restock the practice courts with towels and water. Assist with drying the courts when necessary. Locker Room AttendantMaintain the overall cleanliness, and presentation of the player locker rooms. Ensure that the locker room is stocked and organized, providing players with a welcoming and comfortable environment. skills in interacting with players as they enter the gyms Player Escort/Golf Cart Escort Escort players to and from match courts, practice areas, and other designated locations on the tournament grounds. Maintain a calm and professional demeanor while providing a smooth and efficient experience for players navigating the grounds. Player ConciergeProvide customer service at each Concierge Desk location, assisting players with general enquiries related to the US Open and its operations, while maintaining tidiness of the Player Lounge. Greet and welcome players at the Player Entry point, serving as a first touchpoint for any general enquiries, while maintaining tidiness of the Player Garden. Carry out the servicing of the stadium court Player Boxes on a daily basis, working closely with the Player Concierge Supervisor to monitor match cadences and turnovers. Assist with Garden Parties, Gifting Suite, and Ticketing operations as and when required. experience for both the player and client. Act as the host by introducing the player to groups of high touch suite clients, fostering an atmosphere of exclusivity while maintaining a poised, professional demeanor at all times, and showcasing strong knowledge of the sport and its history. Proactively "read the room" to monitor guest interactions, redirecting focus or intervening when necessary to ensure a positive experience for all stakeholders. Who You Are Team-Oriented: Able to work well independently and collaboratively as part of a team. Detail Oriented: Focused on the little things that make a big difference. Interpersonal skills: Strong communication and people skills, and can interact with players, staff, and other tournament participants professionally and respectfully. High Energy & Strong Work Ethic: Ready to take on long hours and the demands of a tournament environment. experience for players, staff, and fans. Come One, Come AllWe strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.