Event Support Technician

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Position Title: Event Support TechnicianDepartment: ITReports To: Director of ITCompensation: $28.00 and hourClassification: part time Non-exempt LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. responsibilities will include working with your IT Manager to review event requirements and schedules, deploy reviewed event requirements, and provide baseline troubleshooting while Events are active throughout all venues. requirements ahead of Events. This will involve the physical running of cabling, often requiring navigating tight spaces, getting up and down from the floor, etc. Provide on-site support during Events to identify, triage, and provide baseline troubleshooting of wired + wireless networking and end user devicesProvide on-site support during Events to relay IT related information to internal Event Managers, Event PoCs, and Event VendorsTrack all Event related issues identified in ITSM platform so that trends, recurring issues, etc. skills, and the ability to potentially deescalate difficult situations with members of the public/non team members. Required QualificationsMinimum High School/GED education required, Bachelors in IT related field preferred1-2 years MSP/IT Helpdesk or relevant IT/Customer Service experience strongly preferredExperience with/high level knowledge of route/switch, wireless, and general IT helpdesk is a plusExperience with/high level knowledge of other technologies (VOIP, ITSM, M365/IDP, etc. Requirements:Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 50 lbs. Walking for long distances for more than 50% of workday. This position may require work inside or outside of the building, as needed by events. Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later. Must be able to pass the background. Employee should use precautions & follow safety guidelines. Recruiter- Wendy CanahuiLegends Global- Toyota Arena4000 E Ontario Center Parkway Ontario, CA. 91764We thank all applicants for their interest, however, only those selectedfor an interview will be contacted. Note The essential responsibilities of this position are described under the headings above. duties to be performed by the employee occupying this position. Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. application process may contact (909)937-3013 for further assistance.