Shipping & Warehouse Specialist

Summary

• Location: Austin, TX
• Experience: 1+ Year
• Commitment: Full Time

Welcome to ROKA, an independent performance eyewear brand born in Austin, Texas. We’ve redefined what everyday eyewear can be by infusing cutting-edge sport performance technology into prescription glasses and sunglasses built for real life. Whether you're training, running, cycling, or tackling your daily grind, if you move, we’ve built eyewear that moves with you.

ROKA is looking for a detail-oriented Fulfillment Specialist to join our warehouse team. This role is responsible for accurately and efficiently preparing outbound orders for shipment, ensuring products are packaged, labeled, and dispatched correctly and on time.

Responsibilities

• Pick, pack, and ship customer orders using shipping software, handheld scanners, and label printers
• Verify orders against packing slips and inspect products for damage before shipping
• Apply correct labels and documentation for FedEx, UPS, USPS, and DHL, including international
• Stage packages for daily carrier pickups and meet same-day shipping cutoffs
• Maintain a clean, organized, and safe shipping station
• Receive, verify, and put away inbound shipments; perform cycle counts
• Process customer returns and perform quality inspections as assigned
• Transfer and deliver packages and materials throughout the facility; support other departments as needed

Must Haves

• Prior shipping or warehouse experience
• Strong attention to detail and manual dexterity
• Comfortable working in a fast-paced, repetitive-task environment
• Ability to follow written and verbal instructions in English
• Ability to work independently as well as collaborate effectively with a team
• Ability to learn and adapt to new processes and procedures quickly
• Experience working with eyewear a plus
• Forklift or pallet jack experience a plus
• Bi-lingual (English and Spanish) a plus
• Authorized to work in the U.S.

Working Environment

• Based primarily in our shipping and warehouse area; may move throughout the manufacturing facility throughout the day.
• Environment is fast-paced and deadline oriented
• This environment requires:
  • Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)
  • Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
  • Ability to lift, carry, push, and/or pull up to approximately 45 lbs.
• This role is onsite at ROKA Headquarters; Monday - Friday

Benefits Include

• Employee and industry discounts
• Fun and casual but high-performance atmosphere
• Onsite corporate gym
• Health, dental, vision & FSA, employer paid life insurance
• Vacation and sick leave
• 401(k) with match
• Gym membership stipend
• Paid maternity (16 weeks) and paternity (8 weeks) leave