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Customer experience jobs in sports

146 jobs (665 openings) from 52 employers · 45 with salary shown

Customer experience teams support the fans, bettors, members and clients who use sports products. Roles include customer and player-support agents, VIP and account hosts, client success and implementation managers for teams, schools and venues, community managers, and support operations. Betting companies add identity checks, payments help and responsible-gaming support, while software companies focus on onboarding customers and keeping them renewing. Employers look for clear written communication, patience under pressure and good judgment about when to escalate. Seasonal and shift work is common around big events, and strong agents often move into operations, account management or product roles.

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